Refund and Returns Policy – LORIC®

Refund & Return Policy – Loric Official

Overview

At Loric Official, we are committed to delivering premium quality products and a seamless shopping experience. Please read our policy carefully before making a purchase.

Delivery Time

All orders are processed and delivered within 3 to 4 business days depending on your location.

Return Eligibility

We offer a 48-hour return window from the time of delivery.

To be eligible for a return:

The item must be unused, unworn, and in original condition
The item must be in its original packaging
A valid proof of purchase (order ID) is required

Non-Returnable Items

Returns will not be accepted for:

Used or worn products
Items damaged due to misuse
Incorrect size selection by the customer
Products returned after 48 hours of delivery

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:

Your order ID
Clear photos of the product

After verification, we will provide a replacement or refund.

Refund Process

Once your return request is approved and the item is verified:

Refunds will be processed within 5–7 business days
The amount will be credited to your original payment method

Late or Missing Refunds

If you have not received your refund:

Please check your bank account
Contact your payment provider
Contact your bank for processing updates

If the issue persists, contact us.

Exchange Policy

We only offer exchanges for items that are defective or damaged.
Exchange requests must be made within 48 hours of delivery.

Return Shipping

Customers are responsible for return shipping costs (if applicable)
Shipping charges are non-refundable
We recommend using a trackable shipping service

Order Cancellation

Orders can only be canceled before they are shipped.

For any return or refund-related queries:
📧 support@loricofficial.in